Equipt

/ Service & AMC

Uptime is the product. Equipt keeps the floor running.

Every commercial gym Equipt specifies comes with an AMC tier sized to the operation. Equipt technicians work across Qatar in-house; UAE and Saudi Arabia are served through a combination of travelling Equipt engineers and vetted local partners.

Core

Scheduled preventive maintenance twice a year. Parts on consigned stock for high-failure items. Break-fix dispatch with targeted response windows. For operators who want uptime without a white-glove price tag.

  • /Two scheduled PM visits per year
  • /Condition report and action log
  • /Break-fix dispatch (targeted SLA)
  • /Genuine Pulse spares available on call
  • /Dedicated Equipt service coordinator
/ Default for studios and corporate

Full

Quarterly PM cadence. Priority break-fix. Warranty management, escalation routing, and on-floor training refreshers for your staff. The default cover tier for boutique studios and corporate gyms.

  • /Quarterly scheduled PM visits
  • /Priority break-fix dispatch
  • /Warranty claim management
  • /Staff training refreshers
  • /Parts held on client site
  • /Monthly service log summary

Premier

Programme-grade coverage for flagship facilities - monthly floor walks, fast-track repairs, loaner equipment during extended fixes, and a named Equipt service lead on your account.

  • /Monthly floor walkthrough
  • /Fast-track repair protocol
  • /Loaner equipment during repairs
  • /Named Equipt service lead
  • /Quarterly operator review
  • /Direct escalation line

/ Why operators choose Equipt service

Not a call centre. An actual team.

Every Equipt service client has a named coordinator who knows their floor. You email or WhatsApp a real person, not a ticket queue.

Because Equipt specified the room, the team knows exactly what's on it. Parts, warranty status, installation history - all in one place, owned by one partner.

Pulse spares arrive direct. No markup, no third-party holdups. For value-tier kit, Equipt holds common parts in-country.

Operating a facility Equipt didn't install? Equipt audits and takes over service contracts on existing builds too.

Request a service audit →